Sports / Slots
Your account with dewavgs comes with a clear data commitment — we collect only what we need to run your wallet, process your ShopeePay or Bank Transfer transactions, and keep your login secure. This policy explains exactly what we collect, how we use it, and what choices you have as an account holder in Indonesia.
When you open an account on dewavgs, we collect information you provide directly — your registered email, account login credentials, and the payment details you add for ShopeePay or Bank Transfer. We also collect interaction data automatically: the pages you visit in the lobby, the game categories you browse (slots, live casino tables, crash games), and your device type so the site loads correctly on mobile. This data lets us keep your account wallet accurate, route your deposits and withdrawals to the right payment rail, and show you the game categories most relevant to your session. We do not sell your personal data to third parties. Data shared with payment processors — for ShopeePay top-ups or Bank Transfer settlements — is limited to what those processors need to complete your transaction. Cookies and session tokens are used to keep your login active and remember your last lobby state. You can clear cookies at any time through your browser settings; doing so will log you out of your current session. Availability of certain account features depends on local law and eligible regions in Indonesia.
Not every service you reach from dewavgs falls under this policy. Use this section to understand the boundary between what we govern and what sits outside our control.
All data tied to your registered account — login credentials, account wallet balance, transaction history with ShopeePay or Bank Transfer, and your game session records — falls fully within this policy.
Your browsing activity inside the dewavgs lobby, including the game categories you open (slots, live casino, sportsbook) and any support requests you submit, is covered by this policy and retained per the schedule in your account dashboard.
Once a ShopeePay or Bank Transfer instruction leaves our system, the receiving processor applies its own privacy terms. We pass only the minimum data needed to complete the transfer; we do not control what the processor does with it afterward.
Game content from studios like JDB, Joker, Habanero, and CQ9 is delivered inside our lobby, but if a link takes you to an external domain, that domain's own policy applies. We are not responsible for data practices on sites we do not operate.
As an account holder, you have practical options when it comes to your data. You can review the personal information attached to your account by logging in and opening the account settings page — your registered email, linked payment methods, and transaction records are all visible there. If any detail is wrong, the same settings page has fields to correct your profile information directly. For data tied to closed transactions or past sessions, corrections go through our support team rather than the self-service panel. If you want to ask a question about how a specific piece of your data is used — for example, why a particular ShopeePay deposit appears in your wallet history — our support team can walk you through the record. You can also request that your account be closed; after closure, we retain only the data we are required to keep under applicable Indonesian regulations, and we delete the rest on the schedule shown in your account dashboard before closure.
Log in and open account settings to see your registered details, linked payment rails, and transaction history. Everything we hold on your active account is visible from that page.
Update your profile fields directly in account settings. For historical transaction records that need a correction, submit a request through the support channel and we will verify and amend within the timeframe shown there.
If something in this policy is unclear or you want to know how a specific data point is used, contact our support team. We answer in plain language and point you to the exact record or process in question.
You can ask us to close your account at any time. We will confirm what data is retained under applicable law and delete the remainder on the schedule displayed in your account dashboard before the closure is finalised.
If you have a question about your data, a correction to request, or a concern about how this policy is applied to your account, here are the direct paths to reach us. Our support team handles privacy questions in the same queue as account help, so you will get a response in the same channel you use for wallet and deposit questions.
Open the chat widget from any page inside your logged-in account. Select the account or privacy topic so your question reaches the right team member without extra routing.
Send your privacy question or data request to our support email address shown in your account dashboard under Contact Us. Include your registered account email so we can locate your record quickly.
The Help Center, accessible from your account menu, covers the most common privacy questions — data retention periods, payment processor terms, and account closure steps — in a searchable format.
We keep your account data behind standard access controls: login sessions are protected by encrypted tokens, and payment details for ShopeePay or Bank Transfer are handled only by the relevant processor rather than stored in plain form on our servers. Here is how each major area works.
Active account data is kept for as long as your account is open. After you request closure, we retain only what applicable Indonesian regulations require and delete the remainder on the schedule confirmed in your account dashboard at the time of closure.
We use cookies to keep your lobby session active and remember your last login state. No advertising or cross-site tracking cookies are placed without disclosure. You can clear all cookies from your browser settings, which will end your current session immediately.
Your login is protected by credentials you set. If you suspect unauthorised access, the account settings page has a password reset path, and our support team can flag the account for review. We do not contact you asking for your password through chat or email.
When we update this policy, the revised version is published at this address with the effective date shown at the top. Continued use of your account after a material change means you have seen the updated terms. We recommend checking this page when you receive an account notification.
The questions below cover what account holders in Indonesia ask most often about how dewavgs handles their data.
We collect your registered email, account credentials, and the payment details you add — such as your ShopeePay or Bank Transfer information. We also log session and device data automatically so the lobby loads correctly and your wallet stays accurate.
We do not sell your data. We share only the minimum necessary details with payment processors — like those handling ShopeePay or Bank Transfer — to complete your transactions. Each processor operates under its own privacy terms once data leaves our system.
We keep your data for as long as your account is active. After you request closure, we retain only what Indonesian regulations require and delete the rest on the schedule shown in your account dashboard before the closure is confirmed.
Yes. Log in and open account settings to review your registered details and transaction records. You can update most profile fields directly there. For historical records that need a correction, contact our support team with your account email and the specific record in question.
Contact our support team through live chat or the email address in your account dashboard. We will confirm which data must be retained under applicable law and delete everything else on the schedule we provide before closure is finalised.
Clearing cookies ends your current session immediately and removes the token keeping you logged in. Your account data on our servers is unaffected. You can log back in normally and your wallet history and account settings will still be there.